RSS Feed
Latest Updates
Xylem purchased HYPACK
Posted by Jerry Knisley on 05 November 2015 09:38 AM

Xylem Inc. (NYSE: XYL), a leading global water technology company dedicated to solving the world's most challenging water issues, has acquired substantially all of the assets of HYPACK, Inc., effective October 22, 2015.

We are very excited to be part of Xylem and look forward to the opportunities that will come with being part of Xylem's global business. Going forward, HYPACK's expertise in hydrographic survey data acquisition, processing, and visualization software will complement Xylem's capabilities in Ocean and Coastal analytics and applications.

Most importantly, we would like to take this opportunity to thank you for your dedication and support over the years. Customers like you have made HYPACK the high-performing company we are today. We look forward to strengthening that relationship even further now that we are part of Xylem.

The good news is that nothing will change with your personal interactions with HYPACK. You will still be dealing with the same people who are dedicated to providing the best hydrographic software and the best customer support.

The information above was taken from the news on the main HYPACK website. I wanted to post it here to reassure everyone that we are not changing in any way that will affect the level of support that our customers have received in the past. If you have any questions or concerns please email Help@HYPACK.Com

Read more »

Ability to enter a ticket on the Support Website restored
Posted by Jerry Knisley on 15 October 2015 04:44 PM

There was a problem with the status of the ticket when submitted through the Support Website that has been corrected. Users can now log into the Support Website at http://Support.HYPACK.Com/support and enter a ticket for the Support Department to assist them. 

Read more »

DREDGEPACK Installation for an Excavator
Posted by Jerry Knisley on 24 September 2015 11:10 AM

Today Bob Glover and Vitad Pradith are completing an installation on an excavator for The Riverside Companies in Portsmouth, NH. This excavator was previously installed with DREDGEPACK but had been deactivated.  The installation included three eTrac inclinometers and a Differential GPS unit. As part of the installation the bucket shape was created using a new utility that allows the user to take a picture and trace it as a boat shape. The bucket shape in this case is an Anvil Clamshell. Vitad took a picture of the bucket with a cell phone and emailed it to the office. The image was converted to a boat shape and emailed back to the site. 

Read more »

Supplemental Installation for the HYPACK 2015 is ready
Posted by Jerry Knisley on 02 September 2015 02:20 PM


To make it easy for the user to keep their software up to date with fixes and additions throughout the year, a supplemental installation was put together. This is not created every month but only when there are significant enough changes that it would be cumbersome to know which files are required to update. The following link will take you to a folder on our FTP site that has the latest supplemental installation files. 

Please understand that these files are not required unless you are experiencing a problem or looking for a particular update. The HYPACK 2015 release version MUST be installed to use this update. Your HYPACK license on your key MUST have a date after August 1, 2015 for this to work or you will have programs that are updated that will run in demo mode. 


The HYPACK user needs to copy all of the files and paste them into the C:\HYPACK 2015 folder. The updates will overwrite the original files. Make sure HYPACK is closed and no other HYPACK modules are running in the background when coping over the files.

Read more »


On July 27th, Pat and Elana spent the day with the Middletown Police department using the MARINE SEARCH software from HYPACK. A mosaic was created of the sidescan data. This was collected using the Tritech Starfish 990.




Read more »